| |
FAQ
Frequently asked questions
This page will help answer most
questions you might have, most are frequently asked whilst a few are
rarely asked but are included for informative purposes. If you are still
unsure about anything regarding Propshield, this website, payment,
delivery or any other matter then please don't hesitate to
contact us.
|
|
Product FAQ |
Payment, shipping & returns FAQ |
How can I apply PROPSHIELD in the winter
if the temperature is below 15°C?
Why can’t I use method two on
bronze propellers?
How do I know when my stern gear
needs recoating?
Why can’t I get an even coat of PROPSHIELD?
How do I remove old Prop shield from my
propellers?
Is Prop shield dangerous to use?
Why is PROPSHIELD such good value for money?
How far does PROPSHIELD go?
Is it true that PROPSHIELD doesn't have a shelf
life?
How long does
PROPSHIELD take to apply?
Can PROPSHIELD stain
my skin or clothes?
Does PROPSHIELD really stop barnacles forming on my props?
Does PROPSHIELD prevent my propellers from becoming oxidised?
Can
PROPSHIELD stop electrolysis eating away my props?
Is PROPSHIELD toxic?
I got PROPSHIELD
in my eye what should I do?
My child has accidentally eaten some PROPSHIELD what should I do? |
How do I order?
How do I cancel my order?
How much will P&P cost?
Is my order
recorded/signed for delivery?
I live
in the USA how much will my shipping charges be?
I live in
Australia will my item be sent by airmail?
How do I return items?
I haven't got a PayPal account does this mean I can't buy your product?
I haven't got a Nochex account
will this be a problem?
I live in the USA and not in the
UK what are my payment options?
Can
I pay by cheque if I don't live in the United Kingdom?
I live
in the USA can I pay by cheque or banker's draft? |
|
Product FAQ
Question: How can I apply
PROPSHIELD in the winter if the temperature is below 15°C ?
Answer: The only way to apply PROPSHIELD in low temperatures is to
1) Heat PROPSHIELD to a liquefied state
2) Heat the blades to a higher than normal temperature
3) Build a tent around the stern of the boat and use heaters to warm the
air inside
4) Alternatively use method two but the second coat will still need to
be applied in its liquid form
Back to Top
Question: Why can’t I use
method two on bronze propellers?
Answer: You can use method two but it is not quite as effective as
method one as the product is not so readily absorbed into the metal. You
may have to recoat more frequently using this method.
Back to Top
Question: How do I know
when my stern gear needs recoating?
Answer: There are no hard and fast rules but as a rule of thumb we
suggest that when barnacles are starting to grow on the blade then its
time to recoat. However if the boat has been idle for some time you can
find that these will wash off anyway once underway, especially at high
speed.
Back to Top
Question: Why can’t I get an even coat of
PROPSHIELD?
Answer: It is not important for the coating to be even but if you do
want it to be then just apply heat and wipe with a rag to redistribute
the product.
Back to Top
Question: How do I remove old PROPSHIELD
from my propellers?
Answer: There are several way in which to do this.
Use a rag soaked in white spirit to dissolve the product.
You can use hot water and washing up liquid
Domestic steam cleaning equipment could be used
Back to Top
Question: Is Prop shield dangerous to
use?
Answer: No this product is not in the least dangerous to use but we
would advise that as with any product, prolonged contact with the skin
should be avoided. Use good working practices when working with any
products. Some people are allergic to Propshield.
Back to Top
Question: Why is PROPSHIELD such good
value for money?
Answer: When you consider that our competitors have products for
sale at two, three or even five times as much as our own you begin to
realise how good a deal you're actually getting with Propshield
Antifouling Grease. The fact that our product gives far better results,
in our opinion and from others (see our
testimonials),
means that our product is cheaper, better and saves you a lot more money
on fuel and propeller repairs.
Back to Top
Question: How far does PROPSHIELD go?
Answer: PROPSHIELD is designed to coat one 12 meter twin screw
vessel twice (Two Propellers and two shafts. So if you have say a small
fishing boat with one screw then one pot of PROPSHIELD will last about
four seasons.
Back to Top
Question: Is it true that PROPSHIELD doesn't
have a shelf life?
Answer: Yes, Propshield will be useable and just as effective ten,
twenty or even a hundred years into the future and beyond.
Back to Top
Question:
How long does
PROPSHIELD take to apply?
Answer: There's no definitive answer to this question as it depends
on what type of vessel you are applying Propshield to and how many
sections of stern gear needs to be coated. For example it takes thirty
minutes to three quarters of an hour to coat a 12 metre vessel's two
propellers and two prop shafts however to coat an 8 metre single
propeller vessel would take far less time. Note that the first couple of
applications will take a little longer until you get familiar with the
application process.
Back to Top
Question: Can
PROPSHIELD stain my skin or clothes?
Answer: Propshield may stain certain materials, it may wash out but
it is advisable to wear clothes that you don't mind getting a little
dirty. Propshield shouldn't stain your skin and will wash off using soap
and warm water - if you are worried about staining your hands use the
gloves provided.
Back to Top
Question:
Does
PROPSHIELD really stop barnacles forming on my props?
Answer: Yes. Propshield significantly reduces the number of
barnacles that usually form on propellers and other types of stern gear,
in some instances it can stop barnacles altogether.
Back to Top
Question:
Does PROPSHIELD prevent my propellers from becoming oxidised?
Answer: Yes, Propshield significantly reduces oxidization on
propellers and other types of metal stern gear.
Back to Top
Question:
Can
PROPSHIELD stop electrolysis eating away my props?
Answer: Propshield reduces but cannot stop electrolysis.
Back to Top
Question: Is PROPSHIELD toxic?
Answer: Apart from causing minor skin irritation and adverse
reactions when eaten Propshield is not toxic. However it may contain
some minor impurities due to the natural fatty acids it contains.
Back to Top
Question: I got
PROPSHIELD in my eye what should I do?
Answer: Rinse with plenty of water. Consult your doctor if any
symptoms persist.
Back to Top
Question:
My child has accidentally eaten some PROPSHIELD what should I do?
Answer: Do not induce vomiting. Drink plenty of water. Seek medical
advice.
Back to Top |
|
|
Payment, shipping &
returns FAQ
Question: How do I order?
Answer:
Simply click here and you will be taken
to the Buying and Ordering page. If you live
outside of the United Kingdom payment can be by PayPal only, simply
click on the PayPal button and you will taken to the secure payment
screen. If you live in the UK you will have three payment options to
choose from namely PayPal, Nochex and cheque. Again you will need to
click on the appropriate button to pay by PayPal or Nochex. If paying by
cheque you will need to click on the cheque order form text link.
Further PayPal and Nochex active payment logos can be found on the
Home, Product and individual payment pages.
Back to Top
Question: How do I cancel my
order?
Answer:
Please contact us providing your
name, address and order number and/or date & time of order. We will then
process the cancellation.
Back to Top
Question: How much will P&P
cost?
Answer:
Postage and Packing is £6.00 for all UK and EU residents. For
residents outside the EU Postage and Packing is £6.00 plus an additional
International Handling charge of £5.95 for the 375g tub and £4.46 for
the 175g min-tub.
Back to Top
Question: Is my
order recorded/signed for delivery?
Answer:
Yes all our orders will require a signature on arrival.
Back to Top
Question:
I live
in the USA how much will my shipping charges be?
Answer:
Please visit
Prop-Shield-USA.com for further details
Back to Top
Question:
I live in
Australia will my item be sent by airmail?
Answer:
Yes and it will require a signature upon arrival.
Back to Top
Question: How do I return items?
Answer:
If for any reason you wish to return your goods then please check
our
returns policy for details. Customers
returning goods will be liable for all postal / carrier charges.
Back to Top
Question:
I haven't got a PayPal account does this mean I can't buy your product?
Answer:
You don't have to have a PayPal account to use the PayPal payment
gateway, once you click on the "Buy it now" button simply follow the on
screen instructions. Note that if you live in the UK you can also pay by
Nochex or cheque.
Back to Top
Question: I haven't got a
Nochex account will this be a problem?
Answer:
You don't have to have a Nochex account to use the Nochex payment
gateway but you do need to be a UK resident, once you click on the "Pay
Now" button simply follow the on screen instructions. Note that you can
also pay by PayPal and if you live in the UK you can also pay by cheque.
Back to Top
Question: I live in the USA
and not in the UK what are my payment options?
Answer:
Please visit
Prop-Shield-USA.com for further details
Back to Top
Question:
Can I
pay by cheque if I don't live in the United Kingdom?
Answer: No, we only accept PayPal payments from residents who
live outside of the United Kingdom.
Back to Top
Question:
I live
in the USA can I pay by cheque or banker's draft?
Answer: Please visit
Prop-Shield-USA.com for further details
Back to Top
|
|
HOME |
|
|
